Responsible Gambling

At Captain Jack Casino, we are committed to promoting responsible gambling practices and supporting our players in maintaining a healthy relationship with gaming. We believe that gaming should be enjoyed as entertainment, not a source of income. Our team is dedicated to providing a safe and secure environment for all our players.

As a licensed online casino, we operate within the regulatory framework set by the relevant authorities to ensure compliance with the highest standards of responsible gaming. We take pride in being part of an industry that promotes safe gambling practices and works towards preventing problem gambling.

What Is Responsible Gambling?

Responsible gambling at Captain Jack Casino means treating gaming as entertainment, not a source of income. It's essential to be aware of the risks associated with excessive gaming and to know when to stop. Here are some warning signs of problem gambling:

• Increasing bet sizes to chase losses
• Gambling beyond affordable means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gambling

Tools to Stay in Control

We offer a range of tools to help you stay in control:

• Deposit Limits: Set limits on the amount you can deposit into your account.
• Wagering Limits: Limit the amount you can wager on a single game or session.
• Session Time Limits: Set time limits for each gaming session to help you stay focused and avoid excessive play.
• Reality Checks: Receive regular reminders about your gaming activity and balance.
• Loss Limits: Set limits on the amount you can lose in a single game or session.
• Self-Exclusion Options: Take a break from gaming for a specified period or permanently exclude yourself from our platform.

How to Request Limits or Exclusion

If you need to set limits or activate self-exclusion, please follow these simple steps:

1. Log in to your account and go to the 'Responsible Gaming' section.
2. Click on 'Set Deposit Limit', 'Set Wagering Limit', or 'Activate Self-Exclusion'.
3. Choose the limit you wish to set or select the duration for self-exclusion.
4. Confirm your request.

Our support team is available 24/7 to assist you with any questions or concerns.

Support for Problem Gambling

If you're struggling with problem gambling, please don't hesitate to seek help. We encourage you to reach out to our support team or external organizations that specialize in helping individuals with problem gambling:

• GamCare:
• BeGambleAware:
• Gambling Therapy:

Some common signs of problem gambling include:

• Chasing losses
• Borrowing money to gamble
• Lying about gambling habits
• Neglecting other areas of life

Protecting Minors

We take the protection of minors seriously and strictly prohibit underage gaming. We use robust age verification methods to ensure that only adults can access our platform. If you're a parent, we recommend using parental control software to monitor your child's online activity.

Resources and Useful Links

For additional support and resources, please consider the following:

• GamCare
• BeGambleAware
• Gambling Therapy
• National Gambling Helpline
• Problem Gambling Self-Assessment Quiz